Samsung Galaxy S25 troubleshooting

Updated

TL;DR

Problem: App resets itself in the middle of the day and does not save data (especially applies to Samsung S25)

Overview

Problem: App resets itself in the middle of the day and does not save data (especially applies to Samsung S25) Symptom:

The app resets itself in the middle of the day

Data is no longer saved

Sensor flashes green but data disappears

The sensor resets itself despite the user opening the app several times per day Cause: Samsung S25 has aggressive battery optimization that turns off background services and prevents data saving. Solution:

Step 1: Battery optimization

Go to Settings > Apps > HAVS Pro

Illustrations

Illustration

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